Prompt monitoring

Prompt monitoring shows if AI assistants mention your brand when they answer questions that are relevant to your business. It also shows how your brand compares with competitors on the same questions. You choose a set of prompts. Publive AXP sends each prompt to AI platforms about every 12 hours and keeps every response. AXP then measures how often your brand appears, which brands appear with it, and which sources the AI cites. You see the results as a trend over time, not as a one-time check.

Core concepts

Concept	What it is
Prompt	A question that a buyer can ask an AI assistant, for example “Which bank is best for MSME loans in Delhi?”. You cannot change the wording of a prompt after you create it.
Topic	A name that groups related prompts, for example Personal Loans. Each prompt belongs to one topic. Brand Visibility uses the same topics.
Platform	The AI assistant that AXP sends the prompt to. AXP runs prompts on ChatGPT and Gemini. The dashboard shows the platforms that your workspace can run.
Location	The market that the prompt targets, for example `Delhi, India`. The location changes the sources that the AI finds when it searches the web. It does not change the prompt text.
Response	One answer from one platform to one prompt, at one time, for one location.
Intent	The goal of the buyer who asks the prompt: Informational, Commercial, or Transactional.
Source	How the prompt got into your list. Refer to Prompt sources.

For every metric, field, and value, refer to the metrics and fields reference.

Prompt states

The Prompts page has three tabs. Each tab holds prompts in one state.

Tab	State	Does AXP run it?
Tracking	Accepted and active	Yes, about every 12 hours
Suggested	Proposed by AXP, not accepted yet	No
Paused	Accepted, then paused	No. Data that AXP collected before the pause stays visible.

AXP runs a prompt only when it is on the Tracking tab. A suggested prompt has no analytics because AXP does not run it.

Prompt sources

The Source column shows how each prompt got into your list.

Source	Meaning
Manual	A member wrote the prompt.
Suggested	A member accepted a suggestion that AXP made from your topics and Brand Profile.
Keyword import	A member accepted a suggestion that AXP made from an uploaded keyword list.
Page	A member accepted a suggestion that AXP made for one of your pages in AXP Edge.

For more information, refer to Suggested prompts.

Permissions

Two permissions control access to prompt monitoring.

Permission	What it allows
Prompt management	View the prompt list and AI responses. Add, edit, pause, resume, and delete prompts. Create, rename, and delete topics. Accept, reject, and generate suggestions, and import keywords.
Analytics view	View Brand Visibility, prompt analytics, and Sources

A member who has analytics view but not prompt management can open URL details on the Sources page. The responses table on that page is hidden for this member.

Next steps

Track prompts

Add prompts, set their topic, platforms, and location, and pause or resume them.

Suggested prompts

Review the prompts that AXP proposes, or generate suggestions from your keywords.

Prompt analytics

See how your brand performs on one prompt, and read each AI response.

Brand Visibility

See your brand-wide performance against competitors and by topic.

Getting Started

AXP Edge

Monitor

Core concepts

Prompt states

Prompt sources

Permissions

Next steps

Track prompts

Suggested prompts

Prompt analytics

Brand Visibility

​Core concepts

​Prompt states

​Prompt sources

​Permissions

​Next steps

Track prompts

Suggested prompts

Prompt analytics

Brand Visibility

Core concepts

Prompt states

Prompt sources

Permissions

Next steps